{"id":1120,"date":"2022-08-23T09:47:09","date_gmt":"2022-08-23T09:47:09","guid":{"rendered":"https:\/\/www.quinnox.com\/?p=1120"},"modified":"2023-10-25T09:23:24","modified_gmt":"2023-10-25T09:23:24","slug":"4-outsourcing-myths-for-cios-to-avoid","status":"publish","type":"post","link":"https:\/\/www.quinnox.com\/blog\/4-outsourcing-myths-for-cios-to-avoid-insights\/","title":{"rendered":"4 outsourcing myths for CIOs to avoid"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1120\" class=\"elementor elementor-1120\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b6022b elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7b6022b\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e765b8\" data-id=\"4e765b8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cccee14 elementor-widget elementor-widget-Resource_Detail_Banner\" data-id=\"cccee14\" data-element_type=\"widget\" data-widget_type=\"Resource_Detail_Banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"resource-detail-banner common-banner\" style=\"background-image: url(https:\/\/www.quinnox.com\/wp-content\/uploads\/2022\/09\/Group-25369-1.png);\">\n            <div class=\"container p-0 h-100\">\n                <div class=\"row align-items-center h-100\">\n                    <div class=\"col-md-7 align-self-center\">\n\t\t\t\t\t<div class=\"breadcrumbs\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\">\n\n\t\t\t\t\t\t<!-- Breadcrumb NavXT 7.3.1 -->\n<span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Quinnox.\" href=\"https:\/\/www.quinnox.com\" class=\"home\" aria-current=\"page\"><span property=\"name\">Home<\/span><\/a><meta property=\"position\" content=\"1\"><\/span>\n\t\t\t\t\t\t<\/div>\n                        <h1 class=\"main-title\">4 outsourcing myths for CIOs to avoid<\/h1>\n                        <p class=\"author\"><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n                    <\/div>\n                    <div class=\"col-md-5 align-self-center\">\n\t\t\t\t\t\t <img decoding=\"async\" class=\"lazyimagenew\" alt=\"CIOs\" src=\"https:\/\/www.quinnox.com\/wp-content\/uploads\/2022\/08\/Service_Analytics_Insights_3.webp\"\/>\n                    <\/div>\n\t\t\t\t\t<span class=\"form-popup\">\n\t\t\t\t\t\t<div class=\"modal fade event-popup\" id=\"pdf-popup\" 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             <\/div>\r\n                <div class=\"col-lg-12 col-md-8 align-self-center justify-content-end\">\r\n\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n                        <ul>\r\n                            <li><a class=\"fb\" target=\"_blank\" href=\"http:\/\/www.facebook.com\/sharer.php?u=https:\/\/www.quinnox.com\/blog\/4-outsourcing-myths-for-cios-to-avoid-insights\/&amp;t=4 outsourcing myths for CIOs to avoid\"><\/a><\/li>\r\n                            <li><a class=\"tw\" target=\"_blank\" href=\"\/\/twitter.com\/share?url=https:\/\/www.quinnox.com\/blog\/4-outsourcing-myths-for-cios-to-avoid-insights\/\"><\/a><\/li>\r\n                            <li><a class=\"ln\" target=\"_blank\" href=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&amp;title=4 outsourcing myths for CIOs to avoid&amp;url=https:\/\/www.quinnox.com\/blog\/4-outsourcing-myths-for-cios-to-avoid-insights\/\"><\/a><\/li>\r\n                        <\/ul>\r\n           \r\n                <\/div>\r\n            <\/div>  \r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/section> \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb4fb39 elementor-widget elementor-widget-text-editor\" data-id=\"bb4fb39\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In today\u2019s highly competitive business environment, CIOs are constantly under pressure to achieve optimum business ef\ufb01ciency. But, no matter the size of an enterprise, the need to outsource IT services will inevitably surface, whether it be due to a problem that rears its ugly head, technology upgrades mandated by the C-suite, constant <a href=\"https:\/\/www.quinnox.com\/blog\/the-unseen-pillars-of-innovation\/\">innovation in the technology industry<\/a>, or other mission-critical needs.<\/p><p>When faced with the prospect of IT outsourcing, I\u2019ve found there are several common myths that CIOs may want to reflect upon and possibly avoid. Each one of these myths \u2013 if bought into \u2013 can have a profound negative impact on the business, both short- and long-term. I speak from \ufb01rst-hand experience as a veteran CIO who at times came dangerously close to mistaking some of these myths as facts.<\/p><h2 style=\"font-size: 16px; line-height: unset; font-family: unset;\"><strong>Myth #1: the safe bet is going with the biggest IT service provider.<\/strong><\/h2><p>While contracting a large IT \ufb01rm may feel like a low-risk play, the reality is that a lot of these providers have grown so big that they have lost customer-centricity, which can make them prone to losing touch with the actual problem. That\u2019s because the bigger a company gets, the more standardized it becomes by nature, resorting to the same cookie cutter processes and methodologies to every problem.<\/p><p>In today highly complex IT universe, most problems can\u2019t be solved using a standardized toolkit. Forward-thinking CIOs understand that a problem doesn\u2019t go away with cookie-cutter solutions, but demands a more personalized approach with a true IT partner.<\/p><h2 style=\"font-size: 16px; line-height: unset; font-family: unset;\"><strong>Myth #2: outsourcing IT services, development programs, or processes will \ufb01x all my problem.<\/strong><\/h2><p>No matter what the challenge, no CIO should assume a problem will disappear just by handing it over to someone else if the problem is truly yours to \ufb01x. In my years of experience, this \u201coutsourcing strategy\u201d will fail most of the time or create lots more confusion than you were prepared to handle. Clearly articulating and managing the process of outsourcing is key to successful outcomes. Accountability has to stay with the owner and not be gifted to an external party or service provider. Customers can outsource services, processes, and projects, provided they have done their homework and know how to govern, break down the phases, and be prepared to share the responsibility and the accolades for the success of the outcomes.<\/p><p>At Quinnox we have always tried to encourage a thorough identi\ufb01cation and breakdown of the problem by collaborating with all involved parties \u2013 CIO, IT team, IT service provider and business leaders. This is followed by assigning roles and responsibilities, breaking down a complex problem into easy-to-manage components, and establishing an appropriate level of governance and measurement.<\/p><h2 style=\"font-size: 16px; line-height: unset; font-family: unset;\"><strong>Myth #3: size doesn\u2019t matter \u2013 it\u2019s okay if my IT provider is colossal compared to my company.<\/strong><\/h2><p>When a mid-sized company partners with a large-scale tech services provider, it\u2019s really not an equal partnership, but a match of \u201cunequal\u201d and the bigger guy usually wins. In this case, it is the mostly the <a href=\"https:\/\/www.quinnox.com\/\">IT services provider<\/a>, and not the client. In my view, if the client is a lot smaller than the service provider chosen, chances are the client is going to get what the provider wants to give, not the other way around. It\u2019s a one-sided deal, and the loser is usually the client \u2013 the street is littered with many such examples.<\/p><p>So, it\u2019s critically important for CIOs at mid-sized companies to partner with a right-sized tech services provider. It\u2019s like picking a friend that shares the same understanding and expectations. In addition, big IT \ufb01rms are accustomed to working with Blue Chip clients (and billing accordingly), often bringing the same kind of structure and process to smaller engagements. These solutions usually do not \ufb01t, or are grossly over-engineered, ending up costing a ton and crippling the smaller-scale organization.<\/p><h3 style=\"font-size: 16px; line-height: unset; font-family: unset;\"><strong>Myth #4: if I engage someone for a fixed price project, there will be no cost overruns or project delays.<\/strong><\/h3><p>Nothing could be further from the truth. Completely relying on a legal document that \ufb01xes the project costs to \u2018X and assures delivery of the end result in \u2018Y\u2019 timeline is ill-advised. To reiterate, unless there is a clear understanding of what has to be done and how no \ufb01xed or time-and-material contract can stop the bleeding on both costs and timeline fronts. We have seen many companies going into \u2018\ufb01xed price\u2019 engagements without fully developing or \ufb01xing the scope of change. This results in massive cost and time overruns, putting the focus on legal and administrative issues rather than on the project itself.<\/p><p>Do any of these myths sound familiar? In my more than 30 year career, I\u2019ve personally witnessed IT professionals at every level thinking they\u2019ve found a golden unicorn or won the jackpot, buying into one or more of these myths and paying huge consequences that weaken the organization. Being a CIO in today\u2019s high-stakes corporate world is a tremendously challenging job. That\u2019s why it is very important to be aware of these myths and embrace an enlightened approach to outsourcing \u2013 a realistic, methodical, and collaborative partnership of equals.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4483916 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"4483916\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e854bc\" data-id=\"6e854bc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea73194 elementor-widget elementor-widget-insights_section\" data-id=\"ea73194\" data-element_type=\"widget\" data-widget_type=\"insights_section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<section class=\"insights section\" id=\"insights\"> \n\n\t\t<div class=\"container-fluid\">\n\n\t\t\t<div class=\"row\">\n\n\t\t\t\t<div class=\"col-md-11 mx-auto\">\n\n\t\t\t\t\t<div class=\"row\">\n\n\t\t\t\t\t\t<div class=\"col-md-12 title-wrap\">\n\t\t\t\t\t\t\t<h4>Related Insights<\/h4>\n\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"row h-blog\">\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col-lg-4 col-md-6\">\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-blo\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"content1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\tBlogs \n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-img-parent\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-img\" style=\"background-image:url('https:\/\/www.quinnox.com\/wp-content\/uploads\/2022\/08\/Oracle_SolutionsEnablers_1.webp')\"><\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span>IOT<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<h4>IOT in Financial Services<\/h4>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<p>The Internet of Things (IoT) is booming. There are staggering statistics about the number of connected devices.<\/p> \n\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"blue-btn\" href=\"https:\/\/www.quinnox.com\/blog\/iot-in-financial-services-insights\/\">Read more<\/a>    \n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                    \n\t\t\t\t\t\t\t\t\t<div class=\"col-lg-4 col-md-6\">\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-blo\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"content1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\tBlogs \n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-img-parent\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-img\" style=\"background-image:url('https:\/\/www.quinnox.com\/wp-content\/uploads\/2022\/08\/Blog-overcoming-the-complexities-of-capital-markets-strategies-for-success-click-banner.webp')\"><\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span>Calypso<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<h4>Overcoming the Complexities of Capital Markets<\/h4>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<p>Capital markets across asset classes go through their cycles of boom and bust. <\/p> \n\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"blue-btn\" href=\"https:\/\/www.quinnox.com\/blog\/overcoming-the-complexities-of-capital-markets-strategies-for-success\/\">Read more<\/a>    \n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                    \n\t\t\t\t\t\t\t\t\t<div class=\"col-lg-4 col-md-6\">\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"single-blo\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"content1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\tSolution Article \n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-img-parent\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature-img\" style=\"background-image:url('https:\/\/www.quinnox.com\/wp-content\/uploads\/2022\/09\/Oracle_SolutionsEnablers_4.webp')\"><\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span>Digital<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<h4>Digital chaos to digital focus &#8211; Transformation through re-imagination<\/h4>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<p>CIOs are struggling to keep their organizations relevant to their digital customers, while trying to keep pace.<\/p> \n\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"blue-btn\" href=\"https:\/\/www.quinnox.com\/lens\/digital-chaos-to-digital-focus-transformation-through-re-imagination-insights\/\">Read more<\/a>    \n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n                                    \t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/section>\n\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8998c26 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"8998c26\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f7a47b\" data-id=\"7f7a47b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97b8952 elementor-widget elementor-widget-home_contact_form\" data-id=\"97b8952\" data-element_type=\"widget\" data-widget_type=\"home_contact_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t       \n\t\t\t<div>\n<section class=\"hcontact-form section\" id=\"lets-talk\" style=\"background-image:url(https:\/\/www.quinnox.com\/wp-content\/uploads\/2022\/07\/Mask-Group-296.png)\"> <!-- \t\tid=\"letstalk\" -->\n            <div class=\"container\">\n                <div class=\"row\">\n                    <div class=\"col-lg-8 ms-auto p-0 contact-wrap\">\n\t\t\t\t\t\t <div class=\"home-form\">\n\t\t\t\t\t\t<h5>Contact Us<\/h5>\n\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f153-o3\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"153\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> 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maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text page-name\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"Page\" \/><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n                        <\/div>\n                        <\/div>\n\t\t\t\t\t\n                <\/div>\n            <\/div> \n        <\/section>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ca1437 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3ca1437\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-96d788e\" data-id=\"96d788e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In today\u2019s highly competitive business environment, CIOs are constantly under pressure to achieve optimum business ef\ufb01ciency.<\/p>\n","protected":false},"author":2,"featured_media":3932,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"inline_featured_image":false,"footnotes":""},"categories":[18],"tags":[47],"class_list":["post-1120","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-analytics"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.quinnox.com\/wp-json\/wp\/v2\/posts\/1120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.quinnox.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.quinnox.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.quinnox.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.quinnox.com\/wp-json\/wp\/v2\/comments?post=1120"}],"version-history":[{"count":0,"href":"https:\/\/www.quinnox.com\/wp-json\/wp\/v2\/posts\/1120\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.quinnox.com\/wp-json\/wp\/v2\/media\/3932"}],"wp:attachment":[{"href":"https:\/\/www.quinnox.com\/wp-json\/wp\/v2\/media?parent=1120"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.quinnox.com\/wp-json\/wp\/v2\/categories?post=1120"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.quinnox.com\/wp-json\/wp\/v2\/tags?post=1120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}